Questions
Good to know, before you order.
Every bed is made to order in our British workshop. Here are the questions we hear most.
How long does delivery take?
Every bed is made to order, typically within 4–6 weeks. We'll confirm a delivery window when your order is placed.
Do you offer white-glove delivery?
Yes — complimentary white-glove delivery is included, with placement in the room of your choice.
What is your returns policy?
As each piece is made to order, please see our delivery & returns page for full details.
Answered by the people who make your bed.
Still wondering?
Speak to the people who actually make your bed.